Terms and Conditions and Grievance Redressal Policy
1. Agreement


By using LookBeforeBuy.com (referred to as “the Site”), users agree to be bound by these terms and conditions. Users must be at least 18 years of age to use the platform. By registering on the Site, users confirm that they will provide accurate and up-to-date information.

2. Definitions


This section provides clear definitions for terms used in this agreement:

  • “Agreement”: This document and its associated terms and conditions.
  • “Site”: The website LookBeforeBuy.com.
  • “Vendor”: Any third-party entity offering products, deals, or services through the Site.
  • “Customer”: Any user who registers and uses the Site to access products, deals, and offers.
  • “Product”: Any item, deal, or service available through the Site.
3. Online Purchases


LookBeforeBuy.com acts solely as a platform for customers to discover and use coupons, discounts, and promotional deals. We facilitate access to these offers but do not directly participate in the purchase or sale of products. All transactions, issues, or disputes related to products purchased through the Site must be resolved between the customer and the vendor.

4. Cashback and Payments


Cashback offered by LookBeforeBuy.com is subject to confirmation by the merchant after a verified purchase. In the event of suspected fraudulent activity or failure of a merchant to confirm the purchase, cashback may be withheld or pending transactions terminated.

5. Liability


LookBeforeBuy.com is not responsible for the quality, safety, or legality of products and services offered by third-party vendors. Use of the platform is at the user’s own risk. We also disclaim liability for any errors, fraud, or issues during transactions, including those involving third-party vendors.

6. User Obligations


Users are required to provide accurate, truthful information when registering. They must not engage in bulk purchasing for resale or violate the Site’s terms in any way. Failure to adhere to these obligations may result in account suspension, termination, or rejection of registration.

7. Third-Party Content


The Site may display content from third parties. LookBeforeBuy.com does not assume responsibility for third-party content that may infringe upon intellectual property rights or result in financial or other losses for the user. Any issues related to third-party content must be directed to the relevant parties.

Reviews, Comments, and Other User Content

The content that you upload or post will become our property. By posting content, you grant LookBeforeBuy worldwide, perpetual, and transferable rights to use such content for any purpose, including promotional and advertising purposes. This may include creating derivative works based on the content you provide, and you will not be entitled to any payment or other compensation for its use. You also grant LookBeforeBuy the right to sublicense these rights and the right to take legal action for the infringement of these rights. We reserve the right to edit or remove any material submitted to this website or hosted on our servers.

We have the right to upload content on behalf of third parties, subject to necessary information collection and verification if deemed necessary. However, we cannot be held liable for any false or misleading information.

Users may post reviews, comments, and other content as long as it does not contain illegal, obscene, abusive, threatening, defamatory, or invasive content, or anything that infringes upon intellectual property rights. Content that consists of software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or spam is prohibited. If a user provides false information or misrepresents their identity, LookBeforeBuy reserves the right to remove or edit the content and terminate access to the website.

Typographical Errors

In the event of incorrect prices or deal information due to typographical errors, LookBeforeBuy reserves the right to cancel orders or refuse such transactions. If your credit/debit card has already been charged, a refund will be issued.

Online Payment

LookBeforeBuy facilitates payments for deals purchased via the website using online payment gateways, including net banking, credit/debit cards, and other available methods. By making payments, you agree to the payment gateway’s terms and conditions as well as LookBeforeBuy’s.

Credit Card Details

You confirm that the credit/debit card details provided for payments are correct and complete. LookBeforeBuy will not share these details with third parties unless required by law or to complete the transaction. LookBeforeBuy is not responsible for any financial loss or inconvenience resulting from the misuse of your credit card information.

Registration/Membership

Membership is free for browsing the website. However, registration is mandatory, and users are responsible for maintaining the confidentiality of their user ID and password. LookBeforeBuy is not responsible for any loss or inconvenience resulting from unauthorized use of your account.

Users may link their Facebook or Google+ profiles for login, and LookBeforeBuy will access certain details such as name, birthday, and email ID for registration purposes. LookBeforeBuy will not post anything on your behalf without permission.

User Obligations

You agree not to engage in activities such as copying, distributing, modifying, or creating derivative works from the content on the website unless granted permission. You may not use any automatic methods like robots or spiders to access or monitor the website, nor can you attempt to obtain materials by any unauthorized means.

You may encounter content from other users that you find offensive or objectionable. While LookBeforeBuy disclaims responsibility for such content, you may report it to contact@lookbeforebuy.com.

You agree not to access another user’s account without authorization and to report any unauthorized use of your account to LookBeforeBuy.

Prohibited Activities

You agree not to upload or share content that:

  • Infringes the rights of others.
  • Is illegal, obscene, harassing, defamatory, or violates privacy rights.
  • Contains viruses or harmful software.
  • Threatens national security, public order, or the rights of others.
  • Is intended for illegal purposes, such as money laundering or gambling.

Any non-compliant content will be removed, and appropriate legal action may be taken.

Indemnity

You agree to indemnify LookBeforeBuy and its affiliates from any claims, damages, or losses resulting from your actions or inactions, including the infringement of any applicable laws, intellectual property rights, or privacy violations. This indemnity survives the termination of the agreement.

Share & Earn

By signing up on LookBeforeBuy.com and/or using LookBeforeBuy.com Share & Earn (service), you agree to be bound by all our Terms and Conditions.

The Share & Earn service allows users who sign-up/log in on LookBeforeBuy.com to use existing or generate their own Share & Earn links on LookBeforeBuy.com. For Qualifying Transactions tracked via the user’s share & earn links, they are eligible to receive earnings in the form of LookBeforeBuy.com Cashback/Rewards/Voucher Rewards. Users are encouraged to share their Share & Earn links with their friends, families, and personal networks. Cashback for Share & Earn is available only for stores and offers that display LookBeforeBuy.com cashback rates and Share & Earn marks. Detailed cashback rates are mentioned at the top section of the store in green text (look for “CD Cashback/Rewards/Voucher Rewards” in green font colour). Detailed cashback rates and terms for each store can be found by clicking the cashback text unit.

Please be informed that users are not allowed to run any ads on Google, Facebook, or any other platform using Share & Earn links or any other links leading to LookBeforeBuy.com. Additionally, users are not allowed to run ads using LookBeforeBuy.com out-click links leading to any Retailer’s websites/app. If any user does not comply with this, it would result in immediate termination of his/her account, and any cashback earned, whether confirmed or pending, will be cancelled. LookBeforeBuy.com reserves the right to cancel without prior notice any such earnings/cashback should it find any suspicious activity, including but not limited to ads.

To qualify for LookBeforeBuy.com cashback, the Retailer (Store/website/brand/merchant) must confirm that the purchase resulting from a user’s click from LookBeforeBuy.com is tracked, genuine, successful, and commissionable (constituting a “Qualifying Transaction”). When any Qualifying Transactions are generated through these links and LookBeforeBuy.com receives a commission fee for these Qualifying Transactions from Retailers, LookBeforeBuy.com will pay users “LookBeforeBuy.com cashback” for transactions generated via their Share & Earn links. Please note that if for any reason whatsoever, LookBeforeBuy.com does not receive commission from the Retailer for a user’s Qualifying Transaction/s, then no LookBeforeBuy.com cashback is applicable to the user as well.

Confirmation of LookBeforeBuy.com cashback for Share & Earn CD Cashback: After a user successfully completes a qualifying transaction, and once we have received the resulting commission for that qualifying transaction, we will confirm LookBeforeBuy.com cashback to the user on our platform. Please note that there are various circumstances in which a transaction with a Retailer may not constitute a Qualifying Transaction, or LookBeforeBuy.com cashback may not result from it. The user understands that the final cashback status (confirmed/cancelled) is decided based on purchase confirmation reports that LookBeforeBuy.com receives from the Retailer, and that LookBeforeBuy.com’s decision on the cashback status and amount is final. Further, from time to time Retailers may increase or decrease the commission paid to LookBeforeBuy.com. Confirmed cashback for your qualifying transactions will be credited in line with the actual commission reported to us by the Retailer, which may be more or less than the advertised or displayed rate on LookBeforeBuy.com. We shall not be liable for any difference between the estimated LookBeforeBuy.com cashback and the actual LookBeforeBuy.com cashback received by the user. Additionally, LookBeforeBuy.com reserves all rights to recover/rollback/deduct any excess confirmed cashback credited to the user and/or to adjust it from the user’s current and future earnings on LookBeforeBuy.com.

Tracked qualifying transactions will be displayed as Pending Cashback in a user’s LookBeforeBuy.com account. Upon receiving a confirmation (validation) of the transactions from the Retailer(s), cashback for eligible transactions will be marked as Confirmed – this can take 90 days or more from the date of the purchase. No cashback will be credited for transactions that are cancelled/returned/exchanged/replaced – either partially or in full, or for non-cashback & non-commissionable transactions, or if certain necessary conditions are not met by the user as may be stated in our cashback rules on the respective retailer-store pages on LookBeforeBuy.com.

Further, in the event that the Retailer feels that particular transactions are not genuine for any reason whatsoever and LookBeforeBuy.com does not receive any commissions for those transactions, then the respective users to whom those transactions belong will not receive any LookBeforeBuy.com cashback.

Whether a transaction qualifies for LookBeforeBuy.com cashback shall be at the sole discretion of LookBeforeBuy.com (based on reports it received from the Retailer), and the user understands and agrees to the same. We shall not be held responsible if the Retailer fails to report a transaction, or does not grant commission for a transaction to LookBeforeBuy.com, or if the transaction does not qualify for cashback. Further, we shall not be responsible in the event (if) due to some technical or other error we cannot trace a transaction back to a user (cashback is not tracked) or if it does not qualify as a Qualifying Transaction or a Qualifying Referral for any reason whatsoever.

All tracking and reporting systems for Share & Earn are automated and there is no provision for any customer support for Share & Earn tickets/queries relating to cashback not tracked, missing claims, cashback not confirmed etc.

LookBeforeBuy.com cashback withdrawals are subject to minimum and maximum limits as displayed on the withdrawal page. In the event, the user decides to close their Account with us, and if at such time of closure, the available Confirmed LookBeforeBuy.com cashback in your account is less than the minimum confirmed cashback required for withdrawal mentioned on the withdrawal page or Rs.250 – whichever of these is more, then the entire amount will be forfeited. If the validated LookBeforeBuy.com cashback in your account is Rs 250 or above, then you can request payment via any of the LookBeforeBuy.com cashback withdrawal methods. We have the discretion to forfeit any such validated balance showing on your Account for the reasons provided elsewhere in this Agreement.

Note that your LookBeforeBuy.com cashback withdrawal methods (such as banks, private wallet services such as Amazon, gift cards and vouchers, or other payment modes as ‘we’ may introduce) may have rules about the maximum or minimum payment that you can receive through that withdrawal method and that you agree to abide by the same.

You may redeem the cashback only in accordance with the withdrawal rules prescribed by us from time to time.

LookBeforeBuy.com reserves the right to cancel withdrawal requests or withhold payments indefinitely if unscrupulous activity, fraud, or bulk purchases are detected.

Important: You must ensure that the email address and mobile number you provide at the time of sign-up in your account are yours and valid, and thereafter kept up-to-date and that you have full access to it – we will be sending you important messages there.

We reserve the right to reclaim or make balance adjustments accordingly where it has been established that any credit has been applied in error. This will include but is not limited to transactions where the credit is not genuinely due or payment for any credited transaction has not been received from a Retailer or its agencies and/or misuse or fraud. This can include transactions which are already marked as payable or validated in your Account, or for transactions which have already been paid over to you by bank transfer, wallets, gift cards, or any other payment modes. In all such incidences, LookBeforeBuy.com has the right to recover through all its means including legal proceedings all unduly paid LookBeforeBuy.com cashback that the user is not entitled to earn.

Termination of user’s Share & Earn access & LookBeforeBuy.com account: The User agrees that LookBeforeBuy.com may under certain circumstances and without prior notice, immediately terminate the User’s user ID and access to the Website/Services including Share & Earn. Causes for termination may include, but shall not be limited to unscrupulous activity – bulk buying, fraud transactions, fraudulent referrals including self-referrals and referrals to other accounts involving bulk buying, abuse or exploitation of any programs on LookBeforeBuy.com, requests by enforcement or government agencies, possible legal liabilities, infringing the intellectual property rights of any third party, anything acting inconsistently with our policies or harassing our employees etc.

We reserve the right to change, modify, or terminate the Share & Earn Program/Service at any time, with or without notice. Any changes to the program will be communicated to you through email or by posting on our website.

Termination / Suspension

LookBeforeBuy reserves its right to limit, refuse service, restrict, suspend, prohibit access to the Site, terminate your account and services; (Terminate this Agreement; Terminate or suspend your access to the Websites; Move, or remove any product or service that is available on or through the Services; Deactivate or delete your accounts and all related information and files in your account; Establish general practices and limits concerning use of this Site) at any time, in its sole discretion with or without cause, and with or without any prior notice for any violation of the Terms of Use. Upon such termination or suspension, your right to use LookBeforeBuy’s Websites will immediately cease. Once the User’s registration or the Services are terminated, cancelled, or suspended, any data that the User has stored on the Website may not be retrieved later. The User agrees that LookBeforeBuy may under certain circumstances and without prior notice, immediately terminate the User’s user ID and access to the Website/Services. Causes for termination may include, but shall not be limited to requests by enforcement or government agencies, possible legal liabilities, infringing the intellectual property rights of any third party, anything acting inconsistently with the letter or spirit of our policies or harassing our employees, etc.

Disclaimer Of Warranties/Limitation Of Liability

THE WEBSITE, SERVICES AND OTHER MATERIALS PROVIDED BY THIS WEBSITE ARE ON AN “AS IS” BASIS WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE WILL HAVE NO LIABILITY RELATED TO USER CONTENT ARISING UNDER INTELLECTUAL PROPERTY RIGHTS, LIBEL, PRIVACY, PUBLICITY, OBSCENITY, OR OTHER LAWS. THE WEBSITE ALSO DISCLAIMS ALL LIABILITY WITH RESPECT TO THE MISUSE, LOSS, MODIFICATION, OR UNAVAILABILITY OF ANY USER CONTENT.

USER ACKNOWLEDGES THAT THROUGH THIS SITE, LookBeforeBuy MERELY ACTS AS A FACILITATOR, IN ORDER TO FACILITATE THE HIGHEST QUALITY SERVICES TO THE USERS. LookBeforeBuy DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THIS SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, BUT SHALL ENDEAVOUR TO ENSURE USER FULLEST SATISFACTION.

LookBeforeBuy IS NOT LIABLE FOR ANY CLAIMS AGAINST LACK OR DEFICIENCY OF SERVICES; NON-FULFILLMENT OR UNSATISFACTORY FULFILLMENT OF PRODUCTS AND SERVICES PURCHASED BY USER FROM THE THIRD-PARTY. LookBeforeBuy SHALL NOT HAVE ANY LIABILITY WHATSOEVER FOR ANY ASPECT OF THE ARRANGEMENTS BETWEEN THE USERS OF THE SITE REGARDING THE STANDARDS OF PRODUCTS AND SERVICES. IN NO EVENT SHALL LookBeforeBuy BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY OTHER DAMAGES RESULTING FROM: (A) THE USE OR THE INABILITY TO USE THE PRODUCTS AND SERVICES; (B) THE COST OF PROCUREMENT OF SUBSTITUTE PRODUCTS AND SERVICES; (C) UNAUTHORIZED ACCESS TO OR ALTERATION OF THE USER’S TRANSMISSIONS OR DATA; (D) ANY OTHER MATTER RELATING TO THE SERVICES; INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE WEBSITE.

LookBeforeBuy SHALL NOT BE HELD RESPONSIBLE FOR NON-AVAILABILITY OF THE WEBSITE DURING PERIODIC MAINTENANCE OPERATIONS OR ANY UNPLANNED SUSPENSION OF ACCESS TO THE WEBSITE THAT MAY OCCUR DUE TO TECHNICAL REASONS OR FOR ANY REASON BEYOND LookBeforeBuy’S CONTROL. THE USER UNDERSTANDS AND AGREES THAT ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE WEBSITE IS DONE ENTIRELY AT THEIR OWN DISCRETION AND RISK AND THEY WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO THEIR COMPUTER SYSTEMS OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR DATA.

YOU FURTHER AGREE AND ACKNOWLEDGE THAT WE ARE IN NO WAY LIABLE FOR THE FUNCTIONING AND NON-FUNCTIONING OF THE OTHER SHOPPING WEBSITES WHICH YOU SHALL BE REDIRECTED TO UPON CHOOSING THE APPROPRIATE COUPON. WE SHALL NOT BE LIABLE FOR ANY DEAL OR COUPON WHICH HAS TERMINATED OR INVALIDATED BY THE THIRD-PARTY SHOPPING SITES. WE SHALL NOT BE LIABLE FOR THE PRODUCTS SOLD BY THE THIRD-PARTY SHOPPING SITES AND THE SERVICES RENDERED BY THEM. FOR ANY ISSUES WITH REGARD TO YOUR PURCHASE, THE THIRD-PARTY SHOPPING SITES SHALL BE RESPONSIBLE AND WE SHALL HAVE NO INVOLVEMENT IN THE MATTER. FOR ALL ISSUES REGARDING SALES, PRODUCTS, SERVICES AND OTHER MATTERS, YOU SHALL BE GOVERNED BY THE SHOPPING WEBSITE’S TERMS OF SERVICE AND PRIVACY POLICY AND WE SHALL HAVE NO ASSOCIATION WITH THE SAME. WE STRONGLY ADVISE YOU TO READ THROUGH THEIR TERMS OF SERVICE AND PRIVACY POLICY PRIOR TO ANY PURCHASE.

YOU ALSO UNDERSTAND WE ARE UNDER NO LIABILITY TO PROVIDE A CASHBACK FOR ANY DEAL YOU UTILIZE FROM OUR WEBSITE. CASHBACK IS A REWARD SCHEME THAT IS SUBJECT TO VARIOUS TECHNOLOGICAL AND COMMERCIAL CONDITIONS. IN THE EVENT, THE CASHBACK IS NOT TRACKED BACK TO YOU OR IN THE EVENT, WE DO NOT RECEIVE ANY COMMISSION FOR A PARTICULAR DEAL, YOU UNDERSTAND THAT WE SHALL NOT BE LIABLE FOR ANY NON-PAYMENT OF CASHBACK.

Relationship

None of the provisions of this Agreement, terms and conditions, notices or the right to use the Website by the User contained herein or any other section or pages of the Website and/or the Linked Sites, shall be deemed to constitute a partnership between the User and LookBeforeBuy and no party shall have any authority to bind or shall be deemed to be the agent of the other in any way. It may be noted, however, that if by using the Website, the User authorizes LookBeforeBuy and its agents to access third-party sites designated by them or on their behalf for retrieving requested information, the User shall be deemed to have appointed LookBeforeBuy and its agents as their agent for this purpose.

Entire Agreement

The Terms and Conditions, together with any terms and conditions incorporated herein or referred to herein constitute the entire agreement between us relating to the subject matter hereof, and supersedes any prior understandings or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified except in writing or by making such amendments or modifications available on this site.

Headings

The headings and sub-headings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of this Service or the right to use the Website by the User contained herein or any other section or pages of the Website or any Linked Sites in any manner whatsoever.

Communication with Users

LookBeforeBuy reserves the right to communicate with Users regarding this site and User’s use of this site or any product or service purchased by User on this site.

Force Majeure

LookBeforeBuy shall have no liability to you for any interruption or delay, to access the Site irrespective of the cause.

No Waiver

Our failure to insist upon or enforce your strict compliance with the Agreement will not constitute a waiver of any of our rights.

Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Governing Law

This agreement and each TOS shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts of Mumbai.

Miscellaneous

We reserve the right to change these Terms of Service at any time in its discretion and to notify users of any such changes solely by changing this Terms of Service. Your continued use of the Website after the posting of any amended Terms of Service shall constitute your agreement to be bound by any such changes. Your use of this Website prior to the time this Terms of Service was posted will be governed according to the Terms of Service that applied at the time of your use.

We may modify, suspend, discontinue or restrict the use of any portion, including the availability of any portion of the Content at any time, without notice or liability. We may deny access to any person or user at any time for any reason. In addition, we may at any time transfer rights and obligations under this Agreement to any affiliate, subsidiary or business unit, or any of their affiliated companies or divisions, or any entity that acquires the Company or any of their assets.

Notice of Copyright Infringement

LookBeforeBuy is not liable for any infringement of copyright arising out of materials posted on or transmitted through the site, or items advertised on the site, by end users or any other third parties. Any complaints, abuse, or concerns with regards to content and/or comments or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via writing or through email signed with the electronic signature addressed to the Grievance Officer at support@lookbeforebuy.com or write at the following address:

Email: lookbeforebuy@gmail.com
Phone: +91-120-505-8554
Address: O-1014, 10th Floor, Gaur City Center, Gaur Chowk West, Sector 4, Greater Noida, Uttar Pradesh 201301, India

Request you to please provide the following information in your complaint:

  • A physical or electronic signature of a person authorized to act on behalf of the copyright owner for the purposes of the complaint.
  • Identification of the copyrighted work claimed to have been infringed.
  • Identification of the material on our website that is claimed to be infringing or to be the subject of infringing activity.
  • The address, telephone number, or e-mail address of the complaining party.
  • A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  • A statement, under penalty of perjury, that the information in the notice of copyright infringement is accurate, and that the complaining party is authorized to act on behalf of the owner of the right that is allegedly infringed.

Last Updated on: 17th December, 2024